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If your email provider is iCloud, Outlook, or Hotmail, it's possible that they are blocking emails from reaching your inbox. To ensure you receive emails from [email protected], consider trying the following steps to allow them through.
Select Not Junk in the notification bar at the top of the message window or drag the message to the Inbox in the sidebar
If you notice that multiple email messages are being delayed, bounced, or not delivered, contact iCloud Support. Make sure to check your Junk folder for email messages that were incorrectly marked as junk mail. To check your Junk folder at iCloud.com, choose the Mail application and click the Junk folder in the sidebar. Email messages in the Junk folder are automatically deleted after 30 days.
How to Whitelist an Email in Outlook
Click the gear icon in Outlook and select "View all Outlook settings."
Select "Mail" from the settings menu.
Choose "Junk email" from the submenu.
Click "Add" under "Safe senders and domains."
Enter the email address that you want whitelisted.